Shipping & Refund
Shipping & Refund
Shipping & Refund
Everything you need to know about delivery and returns.
Shipping Policy
Orders are prepared and delivered within 3 days from the date your order is confirmed.
Delivery times may be affected by public holidays, incorrect delivery information, or circumstances outside our control.
Please make sure your phone number and shipping address are correct before completing your order.
Refund & Return Policy
Refunds and returns are accepted within 14 days of receiving the order only if the product has a manufacturing defect.
The product must be unused, unworn, unwashed, and returned with its original packaging and tags.
Returns are not accepted for changing your mind, choosing the wrong size, or after the 14-day return period has ended.
Defective Products
If you receive a defective product, please contact us within 14 days and send clear photos or a video showing the defect.
After reviewing the request, we will arrange a replacement or refund when the manufacturing defect is confirmed.
Contact LEEVA
Please include your order number and photos of the product when contacting us about a defective item.
